DRS Poland

What we offer

We provide routine preventive actions in the manner specified in the contract.
We control whether appropriate methods of product storage and assembly are used.
We conduct an immediate analysis of the product rejected by customer.
We take immediate action in case of quality issues.
We support the immediate implementation of corrective actions.
We supervise the implemented corrective actions in order to finally eliminate the problem.
We provide fast and reliable information for problem analysis at the supplier.
We support on-site quality issues.
We report on activity in accordance with internal arrangements.
We guarantee a real improvement in the quality index by reducing the complaints issued by the client.

Advantages

Eye and ear on the customer's site

Thanks to our presence, you know what is happening in the plant on an ongoing basis. The entire process is monitored and reported on an ongoing basis.

Reduction of travel costs.

The supplier does not have to come to the plant. The resident engineer will take care of is to do these activities for him, minimizing costs.

Better understanding of the customer's process

Thanks to the presence of a resident engineer, he is familiar with the process production. He knows perfectly well whether the given components meet the conditions specification. In case of unclear situations thanks to your knowledge is able to judge if it is able to evaluate the best steps to solve problematic situations.

Quick troubleshooting at the customer's site.

The undoubted advantage of the resident engineer is that the time from the occurrence of a problem until its solution is minimal. Thanks In such activities, the production process quickly returns to the optimal level.

Reduction of the number of official complaints.

Quick problem solving, constant reporting, care the production process and many others ensures the customer's safety from the correct production process.

Increasing customer satisfaction.

Thanks to constant quality control, the production process continues without any problems, significantly increasing the quality of performed activities thanks to which the number of complaints drops drastically.

Why DRS

BET ON THE BEST

DRS was established in 2012 due to the growing demand for resident engineer services. Since then, we have consistently represented suppliers at their customer's plant. Continuous presence has allowed us to gain experience thanks to which we ensure the improvement of quality indicators and customer relations. Our employees are highly qualified specialists in the field of quality management systems who are available 24 hours a day, 7 days a week. Working in this failure is our passion which, combined with our knowledge, allows us to achieve the most difficult and demanding goals. We are constantly expanding the group of our satisfied customers who are very eager to use our services. We are open to new challenges, so if you need professional support, we are at your disposal.

Take care of professional support

We have been representing suppliers at their client's plant for over 10 years, thanks to the experience we have gained, we ensure the improvement of quality indicators and customer relations.